Privacy Policy

Last Updated: November 1, 2023

1. Introduction

AutoCare Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Request a quote or service
  • Complete forms on our website
  • Contact us via email, phone, or social media

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Vehicle information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral sources

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more detailed information, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, including:
    • Responding to your inquiries and service requests
    • Sending you service updates and promotional messages
    • Providing customer support
  • Find and prevent fraud
  • For any other purpose with your consent

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Business Partners and Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.

4.2 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. These include the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7123 4567
  • By mail: 123 Automotive Way, London, EC1A 1BB, United Kingdom